We are open for in-store and online shopping! Free delivery in Guelph and FREE SHIPPING over $125 in Canada

Shipping FAQ

Now offering FREE LOCAL DELIVERY within Guelph! Simply choose the option for free local delivery at checkout, and we will drop off your order within 1-2 business days.

We also ship worldwide. We aim to have your order ready to ship (or deliver) within 1-2 days of receiving it. All orders are shipped via Canada Post, and include tracking.

Canada

$12 flat rate shipping for orders up to $124.99.

FREE SHIPPING for orders over $125.

United States

All orders to the USA ship for a flat rate of $20 CAD.

International

Orders from anywhere else in the world will be shipped at Canada Post Expedited Parcel rates. If you would like a shipping quote in advance, please get in touch.

RETURN POLICY

There are no returns on cut fabric, knitting needles, opened packages, or wound yarn. All other items may be returned for store credit or exchange within 14 days of purchase, with receipt and in original condition. If there is an issue with your order, please let us know directly as soon as possible - we want you to love it and will do our best to make it right!